Royal Loose Wave

All sales are FINAL and there are no refunds allowed due to the  nature and high appeal of our products. Customers are advised to complete exchange requests within 7 days of receipt in order to qualify for an exchange. Any exchange request not received within the specific time frame will be disqualified, The product must be sent back in the original condition(resell-able condition) as it was when shipped, meaning it cannot be combed, washed, brushed, cut, worn, colored, altered in any way(Original ties must remain in tact as it was received by the customer). Contact customer service at sales@royalsilkextensions.com for further assistance.

Orders are not processed on weekends and holidays. Products ship within 1-3 business days. For customers in the Caribbean your orders may take 5-7 days for you to receive, US customers your orders take 2-3 days for you to receive. The customer is responsible for any duties or taxes in all countries except for Barbados. Orders are shipped once payment is confirmed and cleared. If there is any discrepancy with the method payment, Royal Silk Extensions have the right to refuse the order and refund via the same method of payment.